Quality Management
A major finding cannot be closed without a corrective action. Raising a quality record is open to everyone; closing one is not.
- 01 Control plan
- 02 Inspection
- 03 Finding
- 04 Corrective action
- 05 Root cause
- 06 Action
- 07 Verification
- 08 Closure
Capabilities
Measurement points, tolerance bands and sampling plans per product and operation.
A gate at goods receipt; rejected quantity never enters stock or matches an invoice.
Internal and supplier audits with findings linked to corrective actions.
Root cause, action, owner, due date and effectiveness verification.
Standards and calibration certificates with expiry alerts.
Nonconformities can be raised from purchase, production and sales screens.
Raising a record is open, closing it is not
The most common reason quality systems fail on the floor is that raising a record is hard. An operator sees the problem but has to walk to the quality office, so the record is never raised.
In Tokuva anyone can raise a nonconformity, from the purchase, work order or sales screens. The management side — root cause, action assignment, closure — requires quality permission. The split raises the number of records, which is the point: an invisible problem cannot be fixed.
Related
Other modules
View all →See it on your own flow, not a slide deck
Give us three of your items, one of your structures and one of your customers. We will run a single end-to-end flow on your data — order, production, shipment, invoice, ledger.