Quality Management
A major finding cannot be closed without a corrective action. Raising a quality record is open to everyone; closing one is not.
- 01 Control plan
- 02 Inspection
- 03 Finding
- 04 Corrective action
- 05 Root cause
- 06 Action
- 07 Verification
- 08 Closure
Tokuva's quality module covers control plans, incoming and in-process inspection, audits and corrective action management. Audit findings link automatically to corrective actions, and a major finding cannot be closed without one. Certificate validity is tracked with alerts before expiry.
Capabilities
Control plans
Measurement points, tolerance bands and sampling plans per product and operation.
Incoming inspection
A gate at goods receipt; rejected quantity never enters stock or matches an invoice.
Audits
Internal and supplier audits with findings linked to corrective actions.
Corrective actions
Root cause, action, owner, due date and effectiveness verification.
Certificates
Standards and calibration certificates with expiry alerts.
Open recording
Nonconformities can be raised from purchase, production and sales screens.
Raising a record is open, closing it is not
The most common reason quality systems fail on the floor is that raising a record is hard. An operator sees the problem but has to walk to the quality office, so the record is never raised.
In Tokuva anyone can raise a nonconformity, from the purchase, work order or sales screens. The management side — root cause, action assignment, closure — requires quality permission. The split raises the number of records, which is the point: an invisible problem cannot be fixed.
Related
Other modules
See it on your own flow, not a slide deck
Give us three of your items, one of your structures and one of your customers. We will run a single end-to-end flow on your data — order, production, shipment, invoice, ledger.